Skills & Competencies for Terminal Operations Supervisor

Terminal Operations Supervisor job profile

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JOB SUMMARY for Terminal Operations Supervisor

Supervises the operations of a storage/distribution terminal (bulk, package, or both) associated with a plant.

JOB RESPONSIBILITIES for Terminal Operations Supervisor

Coordinates loading, unloading, monitoring, and maintenance activities. Ensures delivery schedules are met and communicates changes or delays to shippers and customers. Implements all required safety policies, regulations, and procedures to ensure secure and safe operations. Prepares and reviews reports related to shipments and inventory.

Terminal Operations Supervisor SALARY RANGE

BASE 50%
$120,378
TOTAL 50%
$137,680
Job Level
M01
Job Code
SC16000520
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Terminal Operations Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Terminal Operations Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Terminal Operations Supervisor

1 Job Family Competencies – Operations Management
Proficiency Level -2
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
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Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
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Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
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Level 4 Behaviors
(Extensive Experience)
Guides operations management decision-support activities to focus on strategies.
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Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
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2 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Drives continuous safety and risk management process improvement to prevent hazards and downtime.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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3 Terminal Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Terminal Operations Supervisor
Proficiency Level - 4
5 Competency for - Terminal Operations Supervisor
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Terminal Operations Supervisor

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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3 Terminal Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Terminal Operations Supervisor
Proficiency Level - 4
5 Competency for - Terminal Operations Supervisor
Proficiency Level - 5

Summary of Terminal Operations Supervisor skills and competencies

There are 0 hard skills for Terminal Operations Supervisor.
11 general skills for Terminal Operations Supervisor, Operations Management, Safety Management, Safety Policies and Procedures, etc.
10 soft skills for Terminal Operations Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Terminal Operations Supervisor, he or she needs to be skilled in Standard Operating Procedures (SOP), be skilled in Planning and Organizing, and be proficient in Coordination.

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